Legal Notice – Fraud Prevention & Refund Policy

Last Updated: July 4, 2026

At Greazen, we are committed to providing high-quality products and fair service to every customer. To protect our business from fraudulent activities, the following terms apply:

1. Fraudulent Returns

   • Any attempt to misuse our return or refund policy, including intentionally damaging a product, falsely claiming defects, using the product before requesting a return, or providing misleading information, may result in the rejection of the refund or return request.

2. Inspection of Claims

   • All refund, replacement, and return requests are subject to verification. Customers may be required to provide photographs, videos, or other supporting evidence before a claim is approved.

3. Report Issues Promptly

   • If your product arrives damaged, defective, incorrectly printed, or incorrect, you must notify us within 24 hours of delivery by contacting our customer support with your order number and clear photos or videos of the issue.

4. Abuse of Services

   • If we determine that a customer has intentionally abused our policies or attempted to obtain products without payment through fraudulent claims, we reserve the right to:

     • Reject the refund or replacement request.

     • Suspend or permanently block future orders.

     • Recover the full value of the order where permitted by applicable law.

     • Take appropriate legal action in cases of fraud or intentional misuse.

5. Customer Rights

   • Nothing in this notice limits or removes any rights available to customers under applicable consumer protection laws. Genuine manufacturing defects or shipping-related issues will be handled in accordance with our Refund and Replacement Policy.

By placing an order on our website, you acknowledge that you have read and agreed to these terms.